Who we are.
Telernet is an on-premise and cloud vendor of Voice over Internet Protocol (VoIP) related products & services. Our specialties include Managed VoIP Services , Desktop Phone Sales, Cable Wiring, and Managed IT Services. Telernet offers personal training for every employee and technical guidance on each product feature or service delivery, making your transition to VoIP as smooth as possible. The customer service agents on our team will formulate a solution that best fits with your business’s needs and demands. Our customer support technicians can be reached via email, phone, or your device’s “Hot Key”. Typical support response times average around 90 seconds, to ensure that the matter at hand is adhered to in due time.
Making the switch to VoIP does not have to be overwhelming. Since there is no “one-fit” solution for all businesses, we work personally with each client to pinpoint their needs, answer their questions and tailor the perfect solution.
cutting edge technology
In an ever evolving market we equip with technology that keeps up.
Quick & efficient support
Our highly skilled technicians are there for all your biggest and smallest needs.
customized reporting
We offer reporting that fits your businesses needs such as agent call handling quality and marketing success rates
